About QPS Department



Quality & Patient Safety at Galway Clinic


At Galway Clinic we pride ourselves on delivering “Excellence in Patient Care”. Our goal is to deliver an efficient, effective and above all a safe service to all our patients and to the communities we serve. We deliver evidenced based care in a meaningful timely manner from a person centred perspective.

Our Vision is for our patients to be the focus of all that we do, and we define our goals and objectives based on their experience.



The Galway Clinic has earned Joint Commission International’s Gold Seal of approval for hospital Accreditation by demonstrating continuous compliance with its Internationally-recognised standards. The standards are grouped by functions related providing patient care: those related to providing a safe effective and well managed organization.

The standards apply to the entire organisation as well as to each department or service within the organisation, and the accreditation decision is based on the overall level of compliance to the standards found throughout.



Our Quality & Patient Safety Department is led by Ms Alyson Banks Patient Safety Executive who works closely with our Chief Executive Officer Mr Geoff Moylan, Clinical Governance Director, Professor Anthony Cunningham Medical Director, Ms Sinéad Hanley Director of Nursing, Ms Evelyn Smith Allied Health Executive and Mr Louie Caneja, Quality & Patient Safety Coordinator. The team functions proactively with the Executive Leadership team in response to patient and service need and are guided by the concepts of Innovation, Cooperation and Collaboration.



Healthcare organisations measure quality in many different ways but at The Galway Clinic firstly, we listen to what you, the patient has to say and secondly we look closely at outcome measures. Measuring health outcomes is central to assessing the quality of care we provide. Should you have any questions in relation to Quality and Patient Safety, please do not hesitate to contact our Patient Safety Executive Alyson Banks who can be contacted by email alyson.banks@galwayclinic.com or 091785420.


Joint Commission International Accreditation

Galway Clinic underwent a rigorous on-site survey in February. During the survey, a team of Joint Commission International expert surveyors evaluated compliance with hospital standards related to a variety of areas, including the International Patient Safety Goals, patient assessment and care, anaesthesiology and surgical care, medication management, patient and family education, quality improvement, infection prevention and control, governance and leadership, facility management, staff qualifications and education, and information management.


Staff from across the organization continue to work together to develop and implement approaches and strategies that have the potential to improve care for the patients in our community.

Joint Commission International’s hospital standards are developed in consultation with worldwide health care experts and providers, measurement experts, and patients. The standards are informed by scientific literature and expert consensus to help organizations measure, assess and improve performance.

Galway Clinic is so proud to receive accreditation for the fifth time from Joint Commission International, the premier health care quality improvement and accrediting body in the world.

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