Quality & Patient Safety

Quality and Patient Safety at The Galway Clinic

At The Galway Clinic we pride ourselves on delivering “Excellence in Patient Care”. Our goal is to deliver an efficient, effective and above all a safe service to all our patients and to the communities we serve. We deliver evidenced based care in a meaningful timely manner from a person centred perspective. 

Our Vision is for our patients to be the focus of all that we do, and we define our goals and objectives based on their experience. 

Joint Commission International

The Galway Clinic has achieved Joint Commission International (JCI) Accreditation. What this means for our patients is that the hospital has met the standards as defined by JCI. The standards are grouped by functions related providing patient care: those related to providing a safe effective and well managed organization. 
The standards apply to the entire organisation as well as to each department or service within the organisation, and the accreditation decision is based on the overall level of compliance to the standards found throughout.


Our Quality Department is led by Alyson Banks Patient Safety Executive who works closely with our Clinical Governance Director, Professor Anthony Cunningham, Medical Director, Ms Sinéad Hanley Director of Nursing and Quality Coordinator. The team functions proactively in response to patient and service need and are guided by the concepts of Innovation, Cooperation and Collaboration. 

Quality Measures

Healthcare organisations measure quality in many different ways but at The Galway Clinic firstly, we listen to what you, the patient has to say and secondly we look closely at outcome measures. Measuring health outcomes is central to assessing the quality of care we provide. 

Should you have any questions in relation to Quality and Patient Safety, please do not hesitate to contact our Patient Safety Executive Alyson Banks who can be contacted by email alyson.banks@galwayclinic.com or 091785420.

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